What Changes on October 19

Chattanooga drivers planning a visit to the Bonny Oaks Driver Services Center should take note of a temporary change beginning Monday, October 19, 2026.

The Tennessee Department of Safety and Homeland Security is closing the permanent center at 6502 Bonny Oaks Drive for remodeling.

A Driver Services Mobile Unit is scheduled to begin serving customers at the same address on the day the building closes.

That means the site will continue providing many everyday transactions, but visitors need to understand a few important differences before arriving.

Which Services Will Remain Available

The state says the mobile unit will offer the normal services typically available at the center, with one significant exception: knowledge testing will not be provided.

Customers should also prepare to pay by card, because the mobile unit will not accept cash.

Before making a trip, confirm which documents are required for a renewal, replacement, or other licensing transaction.

Having current identification and other necessary paperwork ready can reduce the chance of a repeat visit.

Because mobile facilities may work differently from permanent offices, checking state Driver Services information before leaving is a sensible precaution.

Where to Go for Knowledge Testing

Anyone needing a driver knowledge test should plan to use an alternative state facility.

The department recommends the Red Bank Driver Services Center at 4873 Dayton Boulevard in Chattanooga.

Students preparing for their first license and adults with testing requirements should verify the current testing process, eligibility, and office hours before traveling.

The distinction is important: the Bonny Oaks site is not disappearing, but its temporary setup cannot handle every type of transaction.

What the Renovations Include

According to the department, the improvements will include new flooring, furniture, upgraded equipment, and interior painting.

The state describes the work as part of its broader effort to make Driver Services facilities more modern and comfortable for visitors.

An official reopening date for the permanent Bonny Oaks office was not included in the initial announcement.

Until a firm date is provided, customers should plan around the mobile-unit arrangement.

A Little Preparation Can Save a Trip

For residents who rely on a family member for transportation, getting the location and payment details right matters especially.

The temporary mobile unit will be at Bonny Oaks, but knowledge testing must be handled elsewhere.

Card payment is required at the mobile unit.

Check the Tennessee Department of Safety and Homeland Security's current Driver Services information before visiting, especially if your transaction is time sensitive.

A few minutes of preparation can prevent a frustrating appointment-day surprise.